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FAQ

> FAQ

Step 1: Enquiry

Tell us what you need us to do for you by E-Mail / Call. TEL: 886-2-2990-8790; E-mail: service@yasouvenir.com
Meanwhile, offer the specific customized design logo by EPS, AI, PDF, JPG or CDR file (Vector format with fonts converted to outlines or curves and include size, quantity, and colors)

Step 2: Quotation

After we send the quotation, please make a confirmation of the cost of unit price, mold charge, set up fee and quantity.

Step 3: PI Payment

We will provide Proforma Invoice (PI) or Order Confirmation, for you to pay by TT or Credit Card.

Step 4: Approval Artwork

Before bulk of production, we usually have an artwork for final approval, please have a confirmation of electroplating, color, size, material etc.

Step 5: Delivery

Without any concerns, we deliver your order before the assigned date.

Imitation hard enamel would be filled into the stamped metal first, and have polishing and electroplating afterwards. The colors should be as flat as the metal outlines and borders because we always grind the surface after color filling.
Thus, you will feel the colors are smooth and bright.